Peaceful Place is committed to protecting and respecting privacy. The purpose of this Policy is to explain what information we collect, how we use personal information and keep it secure, and the conditions under which we may disclose it to others.

How we collect personal information about you

We may collect personal information from you when you contact Peaceful Place to access a service, make a donation, apply for a job or volunteering opportunity. This information can be obtained through post, email, telephone or in person.

What information do we collect?

The personal information we collect may include:

What Information we use

If you provide us with any sensitive personal data by telephone, email or by other means, we will treat that information with extra care and always in accordance with this Privacy Policy. Personal information and other information you provide to us is stored on a secure database for no longer than is necessary. We carry out periodic deletion of data when the data is no longer required, or the retention period has expired.

Who sees your personal information?

The personal information we collect about you will be used by our staff and volunteers, and with your prior consent, organisations that work with us to deliver services to support you, and if required by law, legal and regulatory authorities.

In exceptional circumstances, information will be shared:

We will never sell your personal information to other organisations for marketing purposes.

Updating your information

If you wish to update the information we hold about you, you can either contact us on 01702 546476, email us at or write to St Lukes PLace, Dalys Road, Rochford, Essex SS4 1RA.

Information Comissioners Office registration number ZA456177.

Changes to this Privacy Policy

Our Privacy Policy is reviewed regularly. Please check this Policy to see if there are any changes important to you.